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Salary

Excellent

Location

Hull

Summary

A fantastic opportunity has become available for an experienced Customer Service Representative (Spanish, French or German Speaking) to work with one of Sental’s Global clients.

Role Overview

Role Overview: The appointed Customer Service Representative will act as the main contact between the customer and the business, managing orders from acceptance to delivery.  

Duration of Employment

Permanent

Hours

Full Time - 5 days a week

Responsibilities

  •   Be the point of contact between the customer and the business.
  • Perform sales orders correctly and timely.
  •  Assist the sales manager in contact with customers, sales forecasting and follow up sales.
  •  Communicate with customers regarding credit and debit matters
  • Ensure customer complaints are handled and resolved in a good and timely manner
  • Other roles performed as and when required

Experience Required

The successful Customer Service Representative must have the following skills and experience:

  • Bachelor’s degree or equivalent experience of minimum 36 months in customer services
  • Fluent in English and Spanish, French or German   
  •  Experience with key account management
  • Good communication skills both oral and written.
  • Experience using SAP and/or Siebel and Microsoft office
  • Please note that any qualifications mentioned above are “or equivalent”.

If you feel you have suitable experience for this role then please apply immediately or email your CV (word format ideally) to Jenny. Hunter@ sental .co .uk

Please also ensure that you sign up for job alerts at www. Sental .co uk to ensure that you never miss out on any of our latest, national opportunities.

Sental never forward CVs to clients without prior approval from the candidate.

Although we always aim to respond to every application, unfortunately, due to the high volume of CV’s received each day, this isn’t always possible. Therefore, if you haven’t heard from us within five working days of applying, please assume you have been unsuccessful on this occasion.

About Sental Recruitment

Sental are a recruitment agency that specialise in placing senior level professionals into permanent and fixed term contracts with global, FTSE companies throughout the UK.

Our management team have over 20 years’ recruitment industry experience.

Candidate confidentiality is paramount and we never submit a candidate’s details to any role without prior approval.
We pride ourselves on treating our candidates as clients in their own right.

Mission Statement “Professional, Ethical Recruitment Every Day”